Genus connects and cares

Direct insight into day and night rhythm so that your parent can continue to live safely at home?at je ouder veilig thuis kan blijven wonen?

Het Genus Home Care Systeem ziet eruit als een digitale fotolijst maar is uniek door de 7 ingebouwde sensoren en een bijbehorende App. Met deze App stuurt de familie foto’s en kan iedereen makkelijk beeldbellen.

De sensoren in de fotolijst geven informatie over de omstandigheden in de woning zoals de temperatuur, het lichtniveau, beweging, het geluidsniveau, de luchtvochtigheid en de luchtkwaliteit. Zo kunt u ook zorgen op afstand en geven deze sensoren goed inzicht in de leefomstandigheden van uw geliefde familielid hierdoor is langer veilig thuiswonen mogelijk.

Genus is geschikt voor ouderen met minimale digitale ervaring en mensen met dementie en is zeer gebruiksvriendelijk en eenvoudig te bedienen.

Belproces Genus



Aanschaf en abonnement

De kosten voor koop zijn € 385,00 inclusief BTW en een abonnement vanaf € 11,95 incl. btw per maand. Genus kan hier worden besteld.

Graag bieden wij ook de mogelijkheid om Genus te huren. De kosten voor huren zijn € 39,00 (incl. btw en abonnement) per maand en eenmalige instelkosten € 49,00. Wilt u Genus huren dan kunt u het contactformulier invullen of een email sturen naar klantenservice@ticocare.nl.

Wij informeren u graag over de mogelijkheden en welke oplossing het beste bij u past. Neem contact met ons op via telefoonnummer 085 - 303 26 89.

Voor het gebruik van het Genus systeem is een abonnement nodig. Geen paniek, het abonnement is telefonisch of per mail direct opzegbaar.

Met dit abonnement kunt u gebruik maken van de bijbehorende app en ongelimiteerd telefoons koppelen aan het Genus systeem. Ook het aantal minuten beeldbellen is ongelimiteerd en het aantal te versturen foto's is onbeperkt.

Bestel Genus nu of vraag een prijsopgave aan!

Prijsaanvraag Genus

Veilig en vertrouwd, Genus helpt

Wist u dat?

Genus helpt bij: - het verminderen van EENZAAMHEID bij ouderen - het tijdig MELDEN van calamiteiten - het efficiënt verlenen van de JUISTE ZORG - het CONTACT tussen familie en vrienden - het vergroten van VEILIGHEID en VERTROUWEN? Daarnaast is het ook nog MOOI en MAKKELIJK te bedienen, ook voor mensen met dementie!

Eenzaamheid

Onze ervaring leert dat de Genus fotolijst bijdraagt aan minder eenzaamheid, meer contact, rust en vertrouwen. Ook draagt Genus bij aan langer thuis (kunnen) blijven wonen op een veilige en verantwoorde manier.

Veiligheid

Kinderen die niet dichtbij wonen kunnen met de ingebouwde functie monitoren hoe het met de gebruiker van de Genus fotolijst. Een veilige en vertrouwde gedachte dat mocht er iets gebeuren, dit niet onopgemerkt blijft en dat hulp snel en effectief ingeschakeld kan worden!

Juiste zorg

Door middel van 1 druk op de hulpknop kan de cliënt direct hulp inschakelen en gaat er geen tijd verloren. De zorgmedewerkers en mantelzorgers krijgen een notificatie en wanneer iemand actie onderneemt, wordt dat voor iedereen gelijk duidelijk.

Wist u dat?
Eenzaamheid
Veiligheid
Juiste zorg

Veelgestelde vragen

How does the Genus photo frame work?

The Genus photo frame is with the elderly and the family, friends, informal carers and caregivers have a connection to the photo frame via the Genus app.

With the Genus app (IOS and Android), family and caregivers can easily make video calls and send photos to the photo frame.

The Genus app has 2 types of users, a partial user such as a grandchild who can share photos and make video calls and a care user such as a healthcare worker or informal carer, who also has insight into the sensor data such as the day/night rhythm.

The Genus photo frame registers a daily rhythm and a deviating pattern can be quickly detected by means of intelligent sensors in the device (light, movement, humidity, temperature, gas, noise level). This gives care employees and informal carers insight into the comfort and well-being of the client.

The Genus photo frame also has a contact button for emergency situations. With the push of a button, the care employees and informal caregiver receive a notification. And when someone takes action, it immediately becomes clear to everyone.

Who uses the Genus photo frame?

For the older:

He has the smart photo frame at home, receives photos and can make video calls. (Informal) care is alerted at the touch of a button.

For the family and friends:

All family and friends can pair for free with the Genus photo frame. Everyone can share photos and make video calls. Everyone is also regularly urged to keep in touch. In this way, Genus brings people closer together.

For healthcare workers and carers

In addition to the photo/video call function, these also receive the alarm and, with the monitor function, have insight into the comfort and well-being of the client.

What do I need to connect the Genus photo frame?

To connect the Genus photo frame you need electricity and a good working internet connection.

What about privacy?

Each phone with the Genus app is linked to a Genus photo frame by means of a unique code. Each connection of a telephone requires approval from the photo frame. The user of the Genus photo frame can decide whether the app user can only share photos and make video calls, or whether it has all functionalities including alarm.

All sensor data is encrypted and sent via a secure connection.

In addition, all data is anonymized. Furthermore, no location or user data is stored by Genus Care BV. Genus Care uses a paid and private video calling service.

What happens to my annual subscription in case of death?

In the event of death, Genus makes an exception and the 1-year or 2-year subscription can be canceled prematurely. In this case, the agreement can be retroactively converted into a monthly agreement whereby the remaining months will be reimbursed with a one-off administration fee of € 20.00 (incl. VAT).

Can multiple phones be linked to the Genus photo frame?

"Can multiple phones be paired with the Genus photo frame"?

This is a question we regularly receive. The answer is: yes definitely!

The Genus photo frame can be connected to an unlimited number of phones. So from family and friends to acquaintances and neighbours. Everyone can connect their phone to the Genus photo frame and call for an unlimited time. This way your parent, grandpa or grandma will never feel alone.

What does Genus consist of?

Genus consists of the Genus photo frame and the Genus app.

How do I connect a phone to a Genus photo frame?

A telephone is linked to a Genus photo frame via a pairing code. You can find this pairing code by following these steps:

By Genus:

  1. Press the screen of the Genus photo frame
  2. Press Menu
  3. Press connect phone - a pairing code will now appear on the screen

On the phone:

  1. Download the app from the IOS appstore or Playstore (Search for GenusApp - Genus App)
  2. Install the app and give access to camera, microphone and photo library
  3. You will be asked for a pairing code - enter the frame code now

Back to Genus:

  1. The screen says that someone wants to link, there is a choice of Sharing (photo and video calls) and Full access
  2. Make a choice (Sharing means that the user can only share photos and make video calls - the full user also receives contact notifications and can view sensor data
What happens to my annual subscription in case of death?

In the event of death, Genus makes an exception and the 1-year or 2-year subscription can be canceled prematurely. In this case, the agreement can be retroactively converted into a monthly agreement whereby the remaining months will be reimbursed with a one-off administration fee of € 20.00 (incl. VAT).

Does the person in need of assistance have to press the alarm button on the device or can a personal sensor (pendant) be connected to this system?

The Genus Home Care system currently only has a contact button on the system itself. A personal (pendant) sensor is currently under development and we expect to release this Genus Mobile SOS button during the year. The Genus mobile SOS Button has a 2/3/4G functionality where, with 1 push of a button, an SMS with GPS coordinates is sent to the Genus cloud environment with which the (mantle) care is alerted.

The Genus Mobile SOS button is waterproof and can therefore be worn when showering. Charging is very simple by placing the button in the supplied magnetic charger. An extra button on the charger also triggers an alarm.

Does Genus always have to be in a certain place because of the built-in sensors?

We recommend always placing the Genus Home Care System in a central place in the home at a good height, such as the dining table. The sensors always measure within a radius of 5 meters all around, even through a wall.

Does the Genus Home Care system always have to be connected to the mains?

Yes, the Genus must indeed always remain connected to the mains.

Curious what Genus can do for you?

Genus for professional care

Click here for healthcare professionals

professional Care

genus for caregivers

Click here for carers

Carers

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