We offer your clients a user-friendly photo frame with which they can keep in touch with family and caregivers. With the included app, you can make video calls as a care provider, maintain contact but also, for example, announce joint meetings. With Genus, you can reach all the people in your neighbourhood and approach them personally.
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We also provide support to healthcare providers in the implementation of Genus Care. Support can be provided either by telephone or on-site. We can help you with:
We work together with various healthcare partners who can help with successful implementation, management and support. We also help to train your own trusted partners. Ask us about the possibilities!
Contact usInterested in becoming a reseller? Ask us about the possibilities and conditions. We will be happy to discuss them with you.
The Genus photo frame is placed in the home of the elderly person and the family, friends, carers and caregivers can connect to the photo frame via the Genus app.
With the Genus app (IOS and Android) family and caregivers can easily make video calls and send photos to the photo frame.
The Genus app has two types of users, a share user such as a grandchild who can share photos and make video calls, and a care user such as a care employee or volunteer, who also has insight into sensor data such as day/night rhythms.
The Genus photo frame registers daily rhythms and an abnormal pattern can be quickly detected by intelligent sensors in the device (light, movement, humidity, temperature, gas, noise level). This gives care workers and family carers an insight into the comfort and well-being of the client.
The Genus photo frame also has a contact button for emergency situations. With a push of the button, care workers and family carers receive a notification. And when someone takes action, it is immediately clear to everyone.
For the elderly:
The elderly person has the smart picture frame at home, receives pictures and can make video calls. With one push of a button, (informal) care is alerted.
For family and friends:
All family and friends can connect to the Genus photo frame free of charge. Everyone can share photos and make video calls. Everyone is also regularly encouraged to stay in touch. In this way, Genus brings people closer together.
For care workers and informal carers:
In addition to the photo/video call function, they also receive the alarm and have insight into the comfort and well-being of the client through the monitor function.
To connect the Genus photo frame you need electricity and a working internet connection.
Every phone with the Genus app is linked to a Genus photo frame with a unique code. Each connection of a phone requires an approval of the photo frame. The user of the Genus photo frame can decide whether the app user can only share photos and make video calls, or whether it has all functionalities including alarms.
All sensor data is encrypted and sent through a secure connection.
In addition, all data is anonymised. Furthermore, no location or user data are stored by Genus Care BV. Genus Care uses a paid and private video calling service.
In case of passing away, Genus makes an exception and the 1-year or 2-year subscription can be terminated prematurely. In this case the agreement can be converted into a monthly agreement with retroactive effect and the remaining months will be refunded with a one-time administration fee of € 20.00 (incl. VAT).
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